Terms and Conditions

Cancellation Policy:

Students are entitled to a cancel their enrollment in our courses 14 days in advance of the course start date. If a student decides they do not want to commence the course prior to this date, a 100% refund may be granted. A student may express their right to cancel via email. Upon this expression, a full refund will be issued without undue delay and not later than 30 days. Within the 14 day period prior to a course start date, students are assumed to express acceptance of Digital Marketing Center terms and conditions and are indicating intent to participate in the course. As a result, no refunds will be issued after that point, except under emergency conditions as defined in the Refund section of these terms and conditions. 

Payments Terms:

Students undertaking our courses may take advantage of a 30-day payment structure as follows:

Initial payment – 50% tuition payable prior to the course start date

Final payment – 50% tuition payable 30 days after the initial payment date

Failure to make payments in the above timeframe will result in the student being withdrawn from the course and access to course being revoked. All fees paid up to this point are non-refundable and non-transferable. 

Organizations taking advantage of advertising services through the Digital Marketing Center are responsible for the costs associated with their advertising campaigns. The organizations will be invoiced directly by the third party advertisers (ex: Google, Facebook, LinkedIn). The Digital Marketing Center is not responsible for the invoicing and payment terms of third party advertisers nor shall the Digital Marketing Center bear any responsibility for these costs. 

Refunds:
Refunds will only be granted in extenuating circumstances rendering the student incapable of continuing with the programme. Refunds are at the sole discretion of the Digital Marketing Center. Extenuating circumstances refer to unforeseen events which may affect a student’s ability to complete their course. 

Foreseeable events such as work commitments are not considered extenuating circumstances. Supporting documentation (medical documentation, police statement, etc.) must be provided. The amount refunded will be in proportion to how far you have progressed through the course. Please allow a minimum of 8 weeks for a refund to be processed. 

Application Deadlines:

Requests for services from organizations and individual student applications are due 14 days prior to advertised course start dates. 

Refusal/Deferral:

The Digital Marketing Center reserves the right to refuse tuition fees and reserves the right to deny any student applications or requests for services. The Digital Marketing Center may choose to defer applications and service requests. Deferred applications and service requests will be placed on a waiting list for a period of 12 months and individuals and organizations may be be offered the opportunity to participate in programs during that 12 month period.

Speak to a center expert to learn more about our programs.